A . Framework . for . Monitoring . User . Involvement . and . Participation . in . ERP . Implementation . Projects
نویسنده
چکیده
In this chapter, a framework for monitoring user involvement and participation within ERP implementation projects is proposed by using the goals/questions/metrics method. The results of this work are three-fold. First, a literature review is presented on the topic of user involvement and participation as related with ERP implementation projects. Second, a framework for monitoring user involvement and IDEA GROUP PUBLISHING This paper appears in the publication, Issues and Trends in Technology and Human Interaction edited by B.C. Stahl © 2007, Idea Group Inc. 701 E. Chocolate Avenue, Suite 200, Hershey PA 17033-1240, USA Tel: 717/533-8845; Fax 717/533-8661; URL-http://www.idea-group.com ITB13751
منابع مشابه
A Goals/questions/metrics Plan for Monitoring User Involvement and Participation in Erp Implementation Projects
ERP implementation success is influenced by a large number of factors, which most of the times are difficult to measure objectively. User involvement and participation is one of the most cited critical success factors in ERP implementation projects, and one of the most critical ones for their satisfactory outcome. This study attempts to define a set of metrics for monitoring user involvement an...
متن کاملXII A . Framework . for . Monitoring . User . Involvement . and . Participation . in . ERP . Implementation . Projects
In this chapter, a framework for monitoring user involvement and participation within ERP implementation projects is proposed by using the goals/questions/metrics method. The results of this work are three-fold. First, a literature review is presented on the topic of user involvement and participation as related with ERP implementation projects. Second, a framework for monitoring user involveme...
متن کاملA Framework for Monitoring User Involvement and Participation
In this chapter, a framework for monitoring user involvement and participation within ERP implementation projects is proposed by using the goals/questions/metrics method. The results of this work are three-fold. First, a literature review is presented on the topic of user involvement and participation as related with ERP implementation projects. Second, a framework for monitoring user involveme...
متن کاملA Goal/question/metric Research Proposal to Monitor User Involvement and Participation in Erp Implementation Projects
ERP implementation project success is influenced by a large number of factors, which most of the time are difficult to measure objectively. User involvement and participation is one of the most cited critical success factors in ERP implementation projects, and one of the most critical ones for their satisfactory outcome. This study attempts to define a set of metrics for monitoring user involve...
متن کاملشناسایی عوامل مؤثر بر اجرای موفق نظام برنامهریزی منابع سازمان (ERP) در سازمان های دولتی
Today, Enterprise Resource Planning (ERP) systems have emerged as the core of successful information management of organizations. Yet a great number of ERP implementations were failed because organizations consider buying of ERP systems as adequate by itself. Enterprise Resource Planning (ERP) systems are highly complex information systems whose successful implementation is influenced by a larg...
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تاریخ انتشار 2017